5 min read
Data residency for Indian associations: hosting your delegate list in India
Boards are asking where the membership list is stored. What residency really covers, and what self-hosting actually obliges you to do.
- Data residency
- Self-hosting
Writing
The Conclave blog
Notes on registration operations from the team building Conclave — how the software works, and how we think about the parts of an event that are easy to get wrong.
6 min read
Check-in when the venue wifi fails
Assume the network will fail at the worst moment and design the degraded mode first. What offline check-in really costs, and how to run the door around it.
- Check-in
- Operations
6 min read
Getting reminders delivered: what "sent" does not mean
Sent means your system handed a message to a provider. Four more things have to happen before a delegate reads it. A field guide to the states in between.
- Deliverability
- Operations
6 min read
Running an approval queue for a members-only forum
When the guest list is the product, approvals are the whole job. A working method for triage, categories, rejections, and the seats people hand back.
- Approvals
- Operations
5 min read
Why event registration breaks at the door, and what to measure
The door is where every earlier registration decision is settled up. How the queue actually stalls, and the one number that warns you a week early.
- Check-in
- Operations